Privacy Policy for Dr. Shamu Clinic Assistant
Effective Date: June 01, 2026
At Dr. Shamu Clinic, accessible from https://drshamu.com, one of our main priorities is the privacy of our patients. This Privacy Policy document outlines the types of information collected and recorded by our automated WhatsApp Appointment Bot and website booking system, and how we use it.
1. Information We Collect
When you interact with our WhatsApp automated assistant, we may collect minimal personal information necessary to facilitate your appointment scheduling, including:
- Your full name
- Your WhatsApp phone number
- Appointment preferences (date, time, and requested clinic service)
2. How We Use Your Information
We use the collected information strictly to:
- Process, manage, confirm, and schedule your clinic appointments.
- Query availability and record entries via our automated scheduling system.
- Send automated booking confirmations or cancellation updates.
3. Third-Party Data Transmission
Your data is securely transmitted directly between:
- Meta (Facebook API) for the sole purpose of transmitting WhatsApp chat messages.
- Our self-hosted website infrastructure (WordPress/Amelia scheduling plugin).
- Google Calendar API (for internal clinic management).
We do not sell, rent, trade, or share your medical or personal details with third-party advertisers or unauthorized external companies.
4. Data Security
We implement industry-standard data security measures on our self-hosted servers to protect your information against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to request a copy of your personal data stored in our local scheduling database or ask for its immediate deletion by contacting our administrative team directly.
6. Contact Us
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at admin@drshamu.com.